Terms of service

Terms of Service

Last updated: 28 February 2026

Welcome to Close Quarter Survival (CQS) Shop.  This website is operated by CQS CONCEPTS. Throughout the site, the terms “we,” “us,” and “our” refer to CQS Shop. By accessing or using our website, products, or services, you agree to be bound by the following Terms and Conditions.

Please read these Terms of Service carefully before using our website or making a purchase.

 

1. Overview

By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms of Service (“Terms”), including any additional terms and policies referenced or linked on this site.

These Terms apply to all users of the site, including browsers, customers, trainees, and contributors.

If you do not agree to all the terms and conditions, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the ecommerce platform for our online sales.

 

2. Online Store Terms

By using our store, you confirm that:

  • You are at least the age of majority in your region.
  • You will not use our products or services for any unlawful or unauthorized purpose.
  • You will not introduce any malicious software, code, or viruses.

A breach of these terms may result in immediate suspension or termination of access.

 

3. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our services or content without express written permission.
While credit card information is always encrypted, other content may be transferred unencrypted over various networks.

 

4. Accuracy of Information

We strive to provide accurate and current information on our website. However, we are not responsible if any information is inaccurate, incomplete, or outdated. Any reliance on material on this site is at your own risk.

 

5. Modifications to Service and Prices.

Product and service prices may change without prior notice.
We reserve the right to modify or discontinue any offering (or part thereof) without notice at any time.

 

 

6. Products and Servicess.

Some products, including gear or apparel, may be available exclusively online and may have limited quantities.
We make every effort to accurately display product images and descriptions, but cannot guarantee exact matches on all screens.

We may:

  • Limit or restrict sales by region or customer.
  • Cancel or limit quantities.
  • Update or discontinue items without notice.

We do not guarantee that any product or service will meet your expectations.

 

7. Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion. If we make changes to or cancel an order, we will attempt to notify you using the contact information provided.

You agree to:

  • Provide accurate, complete, and current purchase and account information
  • Update your details promptly as needed

See our Returns & Refunds Policy for additional info.

 

8. Optional Tools

We may provide access to third-party tools or features over which we have no control. These tools are provided “as is” and “as available” with no warranties or endorsements.

 

9. Third-Party Links

Certain content or services on our site may link to third-party websites. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or have any liability for third-party materials.

 

10. User Comments and Submissions

If you send creative ideas, suggestions, proposals, or other materials, whether online, by email, or otherwise you grant us unrestricted rights to edit, copy, publish, and use them.

You agree not to submit:

  • Any unlawful, threatening, or abusive content
  • Anything that infringes on others’ rights or identities
  • Misleading or impersonated submissions

We are not liable for user-generated content.

 

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

 

12. Errors and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions (including pricing or availability) at any time without prior notice, even after an order has been submitted.

 

13. Prohibited Uses

You may not use this site or its content:

  • For any unlawful purpose
  • To violate any regulations or laws
  • To upload malicious software or code
  • To collect personal data from others
  • To disrupt the site’s performance or infrastructure

Violation may result in termination of your access.

 

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free use of the website or services.
All products and services are provided “as is” and “as available,” without any express or implied warranties.

We are not liable for:

  • Any direct, indirect, incidental, or consequential damages
  • Loss of data, revenue, or business opportunities
  • Any issues arising from your use of our website or services

Where such limitations are restricted by law, our liability will be limited to the maximum extent allowed.

 

15. Indemnification

You agree to indemnify and hold harmless CQS CONCEPTS  its directors, employees, and affiliates, from any claims, damages, or losses resulting from your breach of these Terms or any violation of the law or third-party rights.

 

16. Severability

If any part of these Terms is found unenforceable, the remaining provisions will continue to apply in full force.

 

 

 

17. Termination

These Terms are effective until terminated by either you or us.
We may terminate your access at any time for breach of these Terms.
You remain liable for all charges incurred prior to termination.

 

18. Entire Agreement

These Terms, along with any other policies posted on our site, constitute the entire agreement between you and CQS CONCEPTS ( Close Quarter Survival (CQS) Shop) regarding use of our services.

 

19. Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa.

 

20. Changes to Terms

We reserve the right to modify or update these Terms at any time. It is your responsibility to check this page periodically for changes.

 

21. Contact

If you have any questions about these Terms, please contact us at:
📧 Email: closequartersurvival@gmail.com